Privacy Policy

Kiwi Powered Electrical Ltd

Last updated: 15 April 2026

At Kiwi Powered Electrical Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or request a quote for our electrical and solar services.

We operate in New Zealand and handle personal information in accordance with the Privacy Act 2020.

1. Information We Collect

When you use our Contact Us page or Request a Quote form, we may collect:

  • Your name
  • Email address
  • Phone number
  • Residential or business address
  • Property details relevant to your enquiry
  • Information about the electrical or solar services you require
  • Any additional information you choose to provide

We may also collect basic website usage information, such as your IP address, browser type and pages visited, through cookies and website analytics tools.

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries submitted through our website
  • Prepare and provide quotations
  • Contact you to discuss your electrical or solar requirements
  • Arrange and deliver services you choose to proceed with
  • Maintain customer and project records
  • Provide customer support and after-sales assistance
  • Meet legal, accounting and electrical compliance requirements
  • Improve our website and services

We only use your information for legitimate business purposes or as otherwise permitted by law.

3. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary to provide our services, including:

  • Employees and subcontractors involved in your project
  • Suppliers or manufacturers where required for installation, warranty or technical support
  • Accounting and business administration providers
  • Website hosting and technology providers, including Shopify
  • Regulatory authorities where required by law

We take reasonable steps to ensure your information is handled securely and appropriately.

4. Website Cookies and Analytics

Our website is hosted on Shopify.

Shopify and any analytics services we use may collect certain technical information through cookies or similar technologies.

These technologies may help us understand website traffic, improve website functionality and provide a better user experience.

You can manage cookies through your browser settings and any cookie preference tools available on our website.

Some information may be processed or stored outside New Zealand. Where personal information is disclosed overseas, we will comply with applicable requirements under the Privacy Act 2020.

5. Marketing Communications

We may occasionally send information about our services or promotions where you have consented or where otherwise permitted by law.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided.

Submitting an enquiry or requesting a quote does not automatically subscribe you to marketing emails.

6. Protecting Your Information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Your information may be stored using secure business management systems and trusted third-party service providers.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and compliance records and meet legal obligations.

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Accessing or Correcting Your Information

Under the New Zealand Privacy Act 2020, you have the right to request access to personal information we hold about you and request corrections where necessary.

To make a request, please contact us using the details below.

9. Privacy Breaches

If a privacy breach occurs, we will take appropriate steps to investigate and address it.

Where required by law, we will notify the Office of the Privacy Commissioner and affected individuals.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any changes will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Kiwi Powered Electrical Ltd

Email: admin@kpesolar.co.nz

Phone: +64 21 0488 618

If you are not satisfied with how we handle a privacy concern, you may contact the New Zealand Office of the Privacy Commissioner at www.privacy.org.nz.