Terms & Conditions
Kiwi Powered Electrical Ltd
Trading as Kiwi Powered Electrical & Solar
Last updated: 15 April 2026
Welcome to Kiwi Powered Electrical & Solar. By accessing or using our website, you agree to the following Terms & Conditions.
These terms explain how our website operates, how enquiries and quotations are handled, and important information about our services.
1. About Us
Kiwi Powered Electrical Ltd is a New Zealand-owned and operated electrical and solar services business based in Wānaka and Queenstown.
We provide electrical services, professional solar panel cleaning and solar and battery installation services as a Harrison's Solar franchise installer.
Our website provides information about our business and services and allows customers to contact us or request a quote. We do not sell products or accept bookings or payments directly through our website.
2. Website Use
By using our website, you agree to use it lawfully and for its intended purposes.
You must not:
- Provide false or misleading information through our contact forms.
- Attempt to interfere with the security or operation of our website.
- Copy, reproduce or distribute website content without permission, except as permitted by law.
We reserve the right to update, modify or remove website content at any time.
3. Enquiries and Quote Requests
Our website allows customers to submit enquiries through our Contact Us page and Request a Quote form.
Submitting an enquiry or quote request does not constitute a confirmed booking or agreement for services.
We aim to respond to enquiries within a reasonable timeframe, although response times may vary depending on workload and availability.
Any quotation provided will be based on the information available at the time and may be subject to further assessment, site inspections or clarification of the work required.
4. Quotations and Pricing
Where Kiwi Powered Electrical Ltd provides a quotation directly, the quotation will outline the proposed work and any relevant pricing or conditions.
Unless otherwise stated in writing:
- Quotations are based on the information supplied and the conditions reasonably identifiable at the time.
- Additional work or changes to the agreed scope may result in additional charges, which will be discussed with the customer.
- Pricing, payment terms and any applicable GST will be confirmed in the relevant quotation or agreement.
- A quotation does not guarantee the availability of a particular installation or service date.
Any quotation validity period will be stated in the quotation itself.
5. Electrical and Solar Services
We aim to deliver quality workmanship and reliable service across all work we undertake.
Our services may include electrical installations, maintenance, repairs, solar and battery installations and professional solar panel cleaning.
All electrical work will be carried out by appropriately authorised personnel in accordance with applicable New Zealand electrical safety requirements.
Where required, relevant electrical compliance and safety documentation will be provided.
The scope, pricing and terms of any work will be confirmed before services commence.
6. Harrison's Solar Installations
Kiwi Powered Electrical Ltd operates as a Harrison's Solar franchise installer.
Solar and battery system enquiries, sales, quotations and customer agreements arranged through Harrison's Solar may be subject to separate terms and conditions issued by Harrison's Solar or the relevant contracting entity.
The applicable quotation or agreement will identify the party responsible for supplying the services and the terms governing that work.
Customers seeking to purchase a new solar or battery system through Harrison's Solar should visit the Harrison's Solar website for further information.
7. Scheduling and Access
Where services are arranged directly with Kiwi Powered Electrical Ltd, scheduling will be agreed with the customer.
Customers are responsible for providing reasonable and safe access to the areas where work is required.
Scheduled work may need to be postponed or rescheduled due to factors such as:
- Unsafe weather conditions
- Site access restrictions
- Health and safety concerns
- Unforeseen site conditions
- Material availability
- Other circumstances outside our reasonable control
We will communicate any significant scheduling changes as soon as reasonably practicable.
8. Solar Panel Cleaning
Professional solar panel cleaning is intended to help remove dirt, dust, bird droppings and other build-up that may affect solar panel performance.
Cleaning requirements and results can vary depending on panel condition, location, environmental exposure and existing system performance.
While regular cleaning can help maintain solar panel efficiency, we do not guarantee a specific increase in energy production or financial savings.
If panels are damaged, unsafe to access or unsuitable for cleaning, we may recommend alternative action or decline to proceed until the issue is addressed.
9. Payments and Cancellations
Payment terms for services provided directly by Kiwi Powered Electrical Ltd will be outlined in the relevant quotation, invoice or service agreement.
Any deposits, cancellation conditions or additional charges will be communicated as part of the applicable service arrangements.
If you need to cancel or reschedule agreed work, please contact us as soon as possible.
Any applicable cancellation charges will be subject to the agreed terms and New Zealand law.
10. Warranties and Consumer Rights
We stand behind the quality of our workmanship.
Where applicable, manufacturer warranties may apply to equipment or materials installed as part of our services.
Nothing in these Terms & Conditions limits or excludes any rights or remedies available to customers under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable New Zealand legislation.
If you have concerns about work completed by our team, please contact us so we can investigate and work towards an appropriate resolution.
11. Website Information
We make reasonable efforts to ensure information on our website is accurate and up to date.
However, service descriptions, availability, technical information and other website content may change over time.
Information provided on our website is general in nature and should not replace a professional assessment of your individual electrical or solar requirements.
12. Limitation of Liability
To the extent permitted by New Zealand law, Kiwi Powered Electrical Ltd is not responsible for losses arising solely from website interruptions, technical errors or unauthorised interference with our website beyond our reasonable control.
Nothing in these Terms & Conditions excludes or restricts liability that cannot lawfully be excluded, including applicable consumer rights.
Any specific contractual limitations relating to services will be addressed in the relevant service agreement, where appropriate and legally permitted.
13. Intellectual Property
Unless otherwise stated, the content on this website, including text, photographs, graphics and branding owned by Kiwi Powered Electrical Ltd, is protected by applicable intellectual property laws.
You may not reproduce or use our content for commercial purposes without prior written permission, except where permitted by law.
Third-party trademarks, including Harrison's Solar and manufacturer branding, remain the property of their respective owners.
14. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy and the New Zealand Privacy Act 2020.
Please refer to our Privacy Policy for information about how we collect, use and protect personal information submitted through our website.
15. External Links
Our website may contain links to third-party websites, including Harrison's Solar and equipment manufacturers.
These websites are operated independently and may have their own terms, conditions and privacy policies.
We are not responsible for the content or operation of third-party websites.
16. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, business operations or legal requirements.
Any updates will be published on this page with a revised date.
Changes to these website terms will not automatically amend an existing service agreement.
17. Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
Any disputes relating to the use of this website will be dealt with in accordance with applicable New Zealand law.
18. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Kiwi Powered Electrical Ltd
Trading as Kiwi Powered Electrical & Solar
Email: admin@kpesolar.co.nz
Phone: +64 21 048 618